How to install Zammad on Clear Linux
Zammad is an open-source helpdesk and ticketing system that can be installed on Clear Linux. In this tutorial, we will go through the steps necessary to install Zammad on Clear Linux.
Prerequisites
- Clear Linux installed and updated
- Root or sudo access to the server
Step 1: Install required packages
Before we delve into installing Zammad, first let’s install the required packages that we will need during the installation process.
sudo swupd bundle-add package-utils devpkg-libicu devpkg-libressl devpkg-libicu-dev devpkg-postgresql libpq-dev postgresql postgresql-contrib
Step 2: Install Ruby
Zammad is built with Ruby, so we need to install the correct version of Ruby to run Zammad.
sudo swupd bundle-add ruby-basic
After installing Ruby, make sure that the correct version is being used by running:
ruby -v
Step 3: Install Elasticsearch
Zammad requires Elasticsearch to search and index data. To install Elasticsearch, run:
sudo wget -qO - https://artifacts.elastic.co/GPG-KEY-elasticsearch | sudo apt-key add -
echo "deb https://artifacts.elastic.co/packages/oss-7.x/apt stable main" | sudo tee -a /etc/apt/sources.list.d/elastic-7.x.list
sudo apt update
sudo apt install elasticsearch-oss
sudo systemctl enable elasticsearch.service
sudo systemctl start elasticsearch.service
Step 4: Install Zammad
Now, we can move onto the installation of Zammad itself. Run the following commands to install Zammad:
sudo curl -sS https://dl.packager.io/srv/zammad/zammad/stable/installer/clearlinux.sh | sudo bash
This will take some time to install, so grab yourself a cup of coffee!
Once the installation is complete, we need to set up some default settings for Zammad. Run the following command:
sudo zammad run rake db:create && rails r "Setting.set('es_url', 'http://localhost:9200')"
Step 5: Start the Zammad service
Finally, we need to start the Zammad service to ensure that Zammad is up and running. Run the following command:
sudo systemctl start zammad.service
Conclusion
Zammad should now be installed and running on Clear Linux. You should now be able to access Zammad by visiting http://localhost:3000 in your web browser. If you encounter any issues during the installation process, kindly refer to the official documentation or seek assistance from the Zammad community.