How to Install UVDesk on Fedora Server Latest

In this tutorial, we will show you the steps to install UVDesk on Fedora Server Latest.

UVDesk is an open-source helpdesk and support ticket system that allows businesses to manage their customer support operations effectively.

Prerequisites

Before we get started with the installation, make sure you have the following prerequisites:

• A Fedora Server Latest with root access
• LAMP stack (Apache, PHP, and MySQL) installation
• Composer installed on your system

If you do not have these prerequisites, follow the links to install them.

• How to Install LAMP Stack on Fedora Server Latest
• How to Install Composer on Fedora Server Latest

Step 1: Download UVDesk

To download the latest version, we will use wget command.

wget https://cdn.uvdesk.com/uvdesk/downloads/opensource/latest.tar.gz

Once the download is complete, extract the downloaded file using the following command.

tar -zxvf latest.tar.gz

This will create a new directory named uvdesk-community in your current folder.

Step 2: Create a Virtual Host

Now, we will create a virtual host for UVDesk.

Create a new configuration file /etc/httpd/conf.d/uvdesk.conf and add the following configuration:

<VirtualHost *:80>
    ServerName example.com
    ServerAlias www.example.com
    DocumentRoot /var/www/html/uvdesk-community/public

    <Directory /var/www/html/uvdesk-community/public>
        AllowOverride All
        Order Allow,Deny
        Allow from All
    </Directory>

    ErrorLog /var/log/httpd/uvdesk_error.log
    CustomLog /var/log/httpd/uvdesk_access.log combined
</VirtualHost>

Save and close the file.

Note: Replace example.com with your own domain name.

Step 3: Install Dependencies

Navigate to the uvdesk-community directory and install the dependencies using the following command:

cd uvdesk-community
composer install

This will install all the required dependencies for UVDesk.

Step 4: Configure Database

Configure the database details in app/config/uvdesk.yaml file.

...
database:
    driver: 'pdo_mysql'
    server_version: '5.7'
    host: 'localhost'
    port: 3306
    db_name: 'uvdesk'
    charset: utf8mb4
    username: 'root' # replace with your database username
    password: 'password' # replace with your database password

Save and close the file.

Step 5: Complete Installation

Now, access the installation screen by navigating to http://example.com/setup or http://your-ip-address/setup on your browser.

Follow the installation wizard to complete the installation process.

Once the installation is complete, you can access UVDesk by navigating to http://example.com or http://your-ip-address on your browser.

That's it! You have successfully installed UVDesk on your Fedora Server Latest.