How to Install Live Helper Chat on FreeBSD Latest

Live Helper Chat is an open-source application for live support chat system. In this tutorial, we will guide you through the installation process of Live Helper Chat on FreeBSD Latest.

Prerequisites

  • A FreeBSD Latest system with root access
  • A webserver installed and configured
  • PHP and its extensions installed and configured
  • A database installed and configured
  • An internet connection is required to download the Live Helper Chat files

Step 1: Download the Live Helper Chat files

The first step is to download the latest version of Live Helper Chat from its official website by using the following command. 

$ fetch https://github.com/LiveHelperChat/livehelperchat/archive/master.zip

Then, unzip the downloaded file by using the following command.

$ unzip master.zip

Step 2: Configure the Database

Create a new database for Live Helper Chat and a new user with the appropriate permissions to access it.

$ su - postgres
$ psql
postgres=# CREATE DATABASE lhc;
postgres=# CREATE USER lhcuser WITH PASSWORD 'password';
postgres=# GRANT ALL PRIVILEGES ON DATABASE lhc TO lhcuser;
postgres=# \q

Step 3: Configure Live Helper Chat

Navigate to the extracted Live Helper Chat directory and copy the settings/settings.ini.default.php file to settings/settings.ini.php. 

$ cd livehelperchat-master/
$ cp settings/settings.ini.default.php settings/settings.ini.php

Edit the settings/settings.ini.php file by updating the database connection details.

$ nano settings/settings.ini.php

<?php return array (
  'database' =>
  array (
    'host' => 'localhost',
    'user' => 'lhcuser',
    'password' => 'password',
    'database' => 'lhc',
    'port' => '',
    'socket' => '',
    'wrapper' => 'pdo',
    'type' => 'pgsql',
  ),
  ...

Step 4: Configure Apache

Create a virtual host file for Live Helper Chat and update the configuration with the appropriate information.

$ nano /usr/local/etc/apache24/Includes/lhc.conf

<VirtualHost *:80>
    ServerAdmin [email protected]
    DocumentRoot "/usr/local/www/lhc"
    ServerName lhc.example.com
    ErrorLog "/var/log/httpd/lhc_error.log"
    CustomLog "/var/log/httpd/lhc_access.log" combined

    <Directory "/usr/local/www/lhc">
        Options FollowSymLinks
        AllowOverride All
        Require all granted
    </Directory>
</VirtualHost>

Replace [email protected], lhc.example.com, and /usr/local/www/lhc with your own information.

Step 5: Copy Files to Document Root

Copy the extracted Live Helper Chat files to your web server document root.

$ cp -r . /usr/local/www/lhc/

Step 6: Set Permissions

Set the appropriate permissions on the Live Helper Chat files.

$ chown -R www:www /usr/local/www/lhc

Step 7: Restart Apache

Restart Apache to apply the configuration changes.

$ service apache24 restart

Step 8: Access Live Helper Chat

Open a web browser and navigate to http://lhc.example.com/index.php/site_admin/install. This will launch the Live Helper Chat installation wizard.

Follow the wizard instructions to complete the installation process.

Conclusion

In this tutorial, you have learned how to install Live Helper Chat on FreeBSD Latest. You should now have a fully functional live support chat system.