How to Install Trudesk on FreeBSD

Trudesk is an open source help desk solution that can be used to manage customer support requests for businesses of any size. In this tutorial, we will show you how to install Trudesk on FreeBSD.

Prerequisites

• A system running FreeBSD with root access.
• Node.js >=8.x and npm installed on your system.

Step 1: Install the Dependencies

Before installing Trudesk, you need to install the dependencies required for it to work. To do this, run the following command:

pkg install mongodb rubygem-sass git

You will be prompted to confirm the installation. Press 'Y' to proceed.

Step 2: Configure MongoDB

Trudesk requires MongoDB to store its data. To configure MongoDB, create a new file at /usr/local/etc/mongod.conf using your preferred text editor:

vim /usr/local/etc/mongod.conf

Add the following lines to the file:

systemLog:
  destination: file
  path: /var/log/mongodb/mongod.log
  logAppend: true
storage:
  dbPath: /var/db/mongodb

Once you have added these lines, save and close the file.

Next, start the MongoDB service using the following command:

service mongodb start

Step 3: Install Trudesk

To download and install Trudesk, run the following commands in your terminal:

git clone https://github.com/polonel/trudesk.git
cd trudesk
npm install

Step 4: Configure Trudesk

To configure Trudesk, create a new file at /usr/local/etc/trudesk.config.json using your preferred text editor:

vim /usr/local/etc/trudesk.config.json

Add the following content to the file:

{
  "https": false,
  "port": 8118,
  "dbhost": "localhost",
  "dbname": "trudesk",
  "dbuser": "",
  "dbpass": "",
  "fromEmail": "[email protected]",
  "companyName": "Your Company Name",
  "logo": "/images/logo.png",
  "sessionSecret": "your-secret-phrase",
  "publichost": "yourdomain.com",
  "ldap": false,
  "ldapOptions": {
    "url": "",
    "searchBase": "",
    "searchFilter": ""
  }
}

Replace the placeholders with your own details. Save and close the file.

Step 5: Start Trudesk

To start Trudesk, run the following commands:

cd trudesk
npm start

You will see output in your terminal indicating that Trudesk is running. You can now access the Trudesk web interface by visiting http://your-IP-address:8118 in your web browser.

Congratulations! You have successfully installed and configured Trudesk on FreeBSD.