How to Install UVDesk on Kali Linux Latest

UVDesk is an open-source helpdesk system that can aid in managing customer inquiries and support tickets more efficiently. It has features like ticket management, email piping, automated workflow, and more. In this tutorial, we will take you through the process of installing UVDesk on Kali Linux Latest.

Prerequisites

  • A running Kali Linux Latest instance
  • Root access to the system
  • At least 2GB of RAM

Step 1: Install Prerequisites

First, install required dependencies using the command:

sudo apt-get update
sudo apt-get install apache2 mysql-server php libapache2-mod-php php-curl php-cli php-mysql php-intl php-json php-xml php-mbstring

Step 2: Download UVDesk

Next, download the latest stable release of UVDesk from the official website using the command:

sudo wget https://cdn.uvdesk.com/uvdesk/downloads/uvdesk-community-v1.0.22.zip

Step 3: Unzip the UVDesk File

Extract the downloaded file with the command:

sudo unzip uvdesk-community-v1.0.22.zip -d /var/www

Step 4: Update Permissions

Update the ownership and permissions of the UVDesk directory using the commands:

sudo chown -R www-data:www-data /var/www/uvdesk/
sudo chmod -R 777 /var/www/uvdesk/

Step 5: Enable Apache Modules

Enable the following Apache modules using the command:

sudo a2enmod rewrite
sudo a2enmod ssl

Step 6: Create Virtual Host

Create a virtual host with the following command and replace the domain name with your domain:

sudo nano /etc/apache2/sites-available/uvdesk.com.conf

Add the following configuration to the file:

<VirtualHost *:80>
    ServerName your_domain.com
    DocumentRoot /var/www/uvdesk/public
    <Directory "/var/www/uvdesk/public">
        AllowOverride All
    </Directory>
</VirtualHost>

Save and exit the file with Ctrl+X, followed by Y, and hit Enter.

Step 7: Create a SSL Certificate

Create an SSL certificate for your domain using the command:

sudo openssl req -new -x509 -nodes -newkey rsa:2048 -sha256 -keyout /etc/ssl/private/uvdesk.com.key -out /etc/ssl/certs/uvdesk.com.crt -subj "/C=<Country-Code>/ST=<State>/L=<Location>/O=<Org>/OU=<Unit>/CN=<your_domain.com>"

Step 8: Enable the Virtual Host

Enable the created virtual host using the command:

sudo a2ensite uvdesk.com.conf

Also, enable the SSL virtual host using the command:

sudo a2enmod ssl && sudo a2ensite default-ssl

Lastly, restart Apache. 

sudo systemctl restart apache2

Step 9: Run Install Script

Navigate to the following URL using your browser:

https://your_domain.com/secure/install.php

Follow the on-screen instructions and fill in the asked details.

After successful installation, remove the installation files using the commands:

sudo rm /var/www/uvdesk/public/secure/install.php
sudo rm /var/www/uvdesk/public/secure/.htaccess

Conclusion

We have successfully installed UVDesk on Kali Linux Latest. Now you can log in to the UVDesk admin panel and start using it for customer support. For more information, visit the official UVDesk documentation.