Tutorial: How to Install Helpy on MXLinux Latest

In this tutorial, we will walk you through the steps required to install Helpy, an open source customer support platform, on MXLinux Latest.

Requirements

To follow this tutorial, you will need:

  • A virtual or physical machine running MXLinux Latest with sudo privileges.
  • A reliable internet connection.
  • Some basic knowledge of using the Linux command line.
  • An SSH client such as PuTTY (if you are connecting remotely).

Step 1: Update your System

Before starting the installation process, it is recommended that you update your system to get the latest security patches and bug fixes.

  1. Open the terminal application on your MXLinux machine.
  2. Type the following command to update the package list:
sudo apt update
  1. After updating the package list, install the available updates using the following command:
sudo apt full-upgrade
  1. Wait for the process to complete.

Step 2: Install Dependencies

Before installing Helpy, we need to ensure that our MXLinux machine has all the dependencies required for running the application.

  1. Open the terminal application on your MXLinux machine.
  2. Type the following command to install the dependencies:
sudo apt install git curl imagemagick libcurl4-openssl-dev libpq-dev libssl-dev unzip zlib1g-dev
  1. Wait for the process to complete.

Step 3: Install RVM

RVM (Ruby Version Manager) is a tool that allows you to install and manage multiple Ruby versions on the same machine. Helpy requires Ruby version 2.7.4.

  1. Open the terminal application on your MXLinux machine.
  2. Type the following command to download and install RVM:
curl -sSL https://get.rvm.io | bash -s stable
  1. After the installation process is complete, you need to load RVM by running the following command:
source /etc/profile.d/rvm.sh

Step 4: Install Ruby

We will now install Ruby version 2.7.4 using RVM.

  1. Open the terminal application on your MXLinux machine.
  2. Type the following command to install Ruby:
rvm install 2.7.4
  1. Wait for the process to complete.

Step 5: Install Helpy

We will now clone the Helpy code from the official GitHub repository and install it on our MXLinux machine.

  1. Open the terminal application on your MXLinux machine.
  2. Type the following command to clone the Helpy code from GitHub:
git clone https://github.com/helpyio/helpy.git
  1. Change to the Helpy directory:
cd helpy
  1. Install the required gems and dependencies:
bundle install
  1. Create a new configuration file:
cp config/config.yml.template config/config.yml
  1. Configure Helpy by editing the config file. You can use the nano command (or any other text editor of your choice) to edit the file:
nano config/config.yml
  1. After editing the config file, create the Helpy database:
rake db:create
  1. Initialize the database:
rake db:migrate
  1. Load the seed data:
rake db:seed
  1. Finally, start the Helpy server:
rails server

Step 6: Access the Helpy Web Interface

After starting the Helpy server, you can access the Helpy web interface by pointing your web browser to http://localhost:3000.

You should now see the Helpy login page, where you can log in as an administrator with the default username and password "[email protected]" and "password".

Congratulations! You have successfully installed Helpy on your MXLinux machine. You can now customize Helpy to meet your specific needs by adjusting the settings in the configuration file.