How to Install Zammad on Manjaro

Introduction

Zammad is an open-source, web-based helpdesk and ticketing system. In this tutorial, we are going to guide you through the process of installing Zammad on Manjaro.

Prerequisites

  • A Manjaro workstation or VPS.
  • A terminal with sudo privileges.

Step 1: Update your Manjaro System

Before proceeding with the installation of Zammad, it is recommended to update your system. To update your Manjaro system, run the following command:

sudo pacman -Syu

Step 2: Install Required Dependencies

Zammad requires several packages to be installed on your Manjaro system prior to its installation. To install the necessary dependencies, run the following command:

sudo pacman -S postgresql redis elasticsearch imagemagick nmap

Step 3: Install Zammad

After the system update and dependency installation, you can now proceed with Zammad installation. Follow the below steps:

1. Add a package repository to the Manjaro system using the following command:

sudo nano /etc/pacman.conf

Then add a new line to end of the file:

[zammad]
SigLevel = Optional TrustAll
Server = https://ftp.zammad.com/stable/manjaro/$repo/$arch

Now save and exit the file.

2. Run the below command to synchronize Manjaro package lists:

sudo pacman -Sy

3. Install Zammad along with the dependencies by executing the following command:

sudo pacman -S zammad

The installation process will take some time. During the installation, you will be prompted to create a new user and password for the PostgreSQL database.

4. After a successful installation, start the Zammad service using:

sudo systemctl start zammad.service

5. Finally, enable the Zammad service to start at boot time with:

sudo systemctl enable zammad.service

Step 4: Access Zammad Web Interface

Now that Zammad is installed and running, you can access the web interface by navigating to http://localhost:3000 on your web browser.

Conclusion

In this tutorial, we have demonstrated how to install Zammad on Manjaro. If you encounter any issues during the installation, you may need to refer to the official Zammad documentation.