How to Install Helpy on NetBSD

Helpy is an open-source helpdesk software used by businesses and organizations to manage customer support queries. In this tutorial, we will explain how to install Helpy on NetBSD.

Prerequisites

Before we start, ensure that your system meets the following requirements:

  • NetBSD operating system
  • Ruby 2.5 or higher (with bundler gem installed)
  • PostgreSQL database
  • Git

Step 1: Install Required Packages

First, update your system package cache by running the following command:

$ sudo pkgin update

Now, install the required packages:

$ sudo pkgin install ruby postgresql94-server postgresql94-client git

Note: If your system already has Ruby or PostgreSQL installed, you can skip those packages.

Step 2: Install Helpy

Now, we will install the Helpy software. Here are the steps:

  1. Clone Helpy from the GitHub repository:

    $ git clone https://github.com/helpyio/helpy.git /opt/helpy

  2. Install the required gems:

    $ cd /opt/helpy
$ sudo bundle install

  3. Copy the sample configuration file:

    $ cp config/helpy.defaults.yml config/helpy.yml

  4. Configure the PostgreSQL database by updating the config/helpy.yml file:

    production:
  adapter: postgresql
  encoding: unicode
  database: helpy_production
  username: postgres
  password:
  host: localhost

  5. Create the PostgreSQL database:

    $ sudo su - postgres
$ cd /usr/pkg/bin/
$ ./initdb -D /var/postgresql/data94
$ ./pg_ctl -D /var/postgresql/data94 -l /logfile start
$ createdb helpy_production

    ./pg_ctl command starts the PostgreSQL server.

  6. Set up database tables:

    $ cd /opt/helpy
$ RAILS_ENV=production bin/rails db:migrate

Step 3: Start Helpy Server

At this point, Helpy is installed on your NetBSD system. To start the server, run:

$ cd /opt/helpy
$ sudo RAILS_ENV=production bin/rails server

Helpy is now running, and you can access it via your web browser at http://localhost:3000.

Conclusion

In this tutorial, we have shown you how to install Helpy on NetBSD. By following these steps, you can set up a powerful customer support platform for your business or organization.