How to Install Trudesk on NetBSD

Trudesk is an open-source help desk ticketing system designed to streamline customer support operations. In this tutorial, we will go through the steps of installing Trudesk on your NetBSD machine.

Prerequisites

• NetBSD with root privileges
• Node.js

Step 1: Install MongoDB

Trudesk requires MongoDB as its database backend. To install it, run the following command as root:

pkgin install mongodb

Once the installation is complete, start the MongoDB server:

/usr/pkg/bin/mongod

Step 2: Install Trudesk

Clone the Trudesk repository from GitHub:

git clone https://github.com/polonel/trudesk.git

Change to the trudesk directory:

cd trudesk

Install Trudesk using npm:

npm install

Step 3: Configure Trudesk

Create a new configuration file by copying the example file:

cp config/config.exmaple.js config/config.js

Edit the config.js file and make necessary changes. For example, you need to specify the MongoDB connection string in the database.uri field.

Step 4: Start Trudesk

Start Trudesk using the following command:

npm start

By default, Trudesk listens on port 8118. You can access the Trudesk web interface from your browser at http://yourhostname:8118.

Conclusion

That's it! You have successfully installed Trudesk on your NetBSD machine. You can now use it to manage your customer support tickets.