How to Install Trudesk on OpenBSD

This tutorial will guide you through the process of installing Trudesk on OpenBSD. Trudesk is an open source helpdesk ticketing system that is developed in Node.js.

Prerequisites

• A running instance of OpenBSD
• A user account with sudo privileges
• Node.js and npm installed on your server

Step 1: Install MongoDB

Trudesk requires MongoDB to run, so you will need to install it first. Run the following command:

sudo pkg_add mongodb%4.4

Step 2: Configure MongoDB

Next, you will need to configure MongoDB with the following command:

sudo mkdir -p /var/mongodb
sudo chown -R _mongodb:_mongodb /var/mongodb
sudo touch /etc/mongodb.conf
sudo sh -c "echo 'dbpath = /var/mongodb\nlogpath = /var/log/mongodb.log\nbind_ip = 127.0.0.1\n' >> /etc/mongodb.conf"

Then, start the MongoDB service:

sudo /etc/rc.d/mongodb start

Step 3: Install Trudesk

Clone the Trudesk repository using the following command:

git clone https://github.com/polonel/trudesk.git

Navigate to the trudesk directory:

cd trudesk

Install the dependencies:

npm install

Step 4: Configure Trudesk

Copy the .env.example file to .env:

cp .env.example .env

Edit the .env file with your preferred editor:

nano .env

Set the DB_URI variable to mongodb://127.0.0.1:27017/trudesk

Step 5: Start Trudesk

Start Trudesk with the following command:

npm start

Then, open a web browser and navigate to http://localhost:8118. You should see the Trudesk login page.

Conclusion

Congratulations! You have successfully installed Trudesk on OpenBSD. You can now start using the helpdesk ticketing system to manage support requests.