How to Install Helpy on macOS

Helpy is an open-source helpdesk platform that can be installed on your local machine or a remote server. In this tutorial, we will guide you through the installation process of Helpy on macOS.

Prerequisites

Before we start, make sure that you have the following installed on your macOS machine:

• Homebrew
• Ruby
• RubyGems
• Bundler

Step 1: Install Dependencies

First, we need to install some dependencies on our machine using Homebrew. Open the terminal and run the following command:

brew install imagemagick mysql redis

Step 2: Install Helpy

Clone the Helpy repository from GitHub using the following command:

git clone https://github.com/helpyio/helpy.git

Change to the Helpy directory:

cd helpy

Install Ruby dependencies using Bundler:

bundle install

Step 3: Configure Helpy

Create a new database in MySQL:

mysql -u root -e "CREATE DATABASE helpy;"

Copy the .env.example file to a new file called .env:

cp .env.example .env

Edit the .env file and provide the required database details:

DATABASE_URL=mysql2://root:@localhost/helpy
RAILS_SERVE_STATIC_FILES=true
SECRET_KEY_BASE=your_secret_key_base

Generate the secret key base using the following command:

rake secret

Copy the output and replace your_secret_key_base in the .env file.

Step 4: Migrate Database

Run the following command to migrate the database:

rake db:migrate

Step 5: Start Helpy

Start the Redis server:

redis-server

In a new terminal window, start the Helpy server:

bundle exec rails s

Step 6: Access Helpy

Open a web browser and visit http://localhost:3000 to access the Helpy installation.

Conclusion

In this tutorial, we guided you through the installation process of Helpy on macOS. Now, you can start using Helpy as your helpdesk platform. If you face any issues during installation, feel free to ask for help on Helpy's GitHub repository.